Terms and Conditions

Welcome to Cassiel Helpers! By placing an order with us, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. Payment Terms

• Cash on Delivery (COD) is the only payment method we accept.
• No other payment methods, including online payments or bank transfers, are available at this time.

2. Order Confirmation

• Orders are confirmed upon successful submission of all required details, including your name, contact information, and delivery address.
• We reserve the right to cancel orders if the provided information is incomplete or inaccurate.

3. Delivery Policy

• We aim to deliver your order within the estimated delivery time communicated at the time of purchase.
• Customers must ensure someone is available at the provided address to accept the order and make the cash payment.

4. Product Availability

• Product availability is subject to stock levels. If a product becomes unavailable after you have placed an order, we will notify you promptly.

5. Returns and Exchanges

• Returns and exchanges are subject to our return policy. Please contact us within [specified time frame] of receiving the product if you encounter any issues.

6. Customer Responsibilities

• You are responsible for ensuring accurate delivery information when placing an order.
• Payment must be made in full via cash at the time of delivery.

7. Limitation of Liability

• Cassiel Helpers is not liable for delays or delivery failures caused by circumstances beyond our control, including natural disasters, strikes, or courier issues.
• We are not responsible for any loss or damage to the product after it has been successfully delivered.

8. Privacy Policy

• Your personal information will be handled as outlined in our Privacy Policy.

9. Amendments to Terms

• Cassiel Helpers reserves the right to amend these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date.

10. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us: [email protected].